As the UK gradually comes out of lockdown we all continue to face individual challenges and consumers are being urged to buy local as much as they can and to support UK business but we are not always being told the advantages of doing this so I thought today I would outline the advantages of buying direct from King’s Chandelier Services Ltd.
I started writing this blog whilst on hold for an unreasonable length of time after being transferred from one department to another feeling rather frustrated as I could not speak to the same person I had spoken to several days earlier!
As a family business we endeavour to keep in mind the type of things that we appreciate when dealing with business’ and those that frustrate us.
On a day to day basis it would be myself, Nikki, that you speak with or communicate with via email this is so that I can familiarise myself with your projects, queries and orders and hopefully reduce any frustration from repeating details. It also gives you one point of contact, using this system we have been able to assist customers with repeat orders, specialist parts coming into stock and having the flexibility to speak to customers outside of standard office hours and arranging next day deliveries.
When you order from ourselves not only will you receive the personal customer service you can be assured that the products that your purchase are all items that Andy either uses when restoring chandeliers or has tested before allowing them to be sold by ourselves.
Our electrical cables are UK manufactured and in the main our lamp holders, ceiling roses and metal turned parts are also UK manufactured, we only stock components that Andy would use whether from our economy ranges or our elite ranges.
Our antique chandelier crystal parts are genuine parts to help retain chandelier valuations, new production parts are detailed in a separate category.
We are happy to assist you in choosing the parts and components for your lighting projects, assistance prior to purchase can reduce purchase errors.
Purchasing direct rather than via a third party allows you to speak to us personally, this is not something that is permitted when using a third party site . It will allow you to benefit from exclusive website deals and provide more flexibility on order exchanges and alterations as we can be more flexible on direct orders. Direct orders count towards our Lifetime Customer Loyalty Discount Scheme.
Our website is a member of the Trusted Commerce Scheme. We are at the end of the telephone line (01206332938) or email, firstname.lastname@example.org