How to buy from King’s Chandelier Services Ltd

King’s Chandelier Services Ltd is an established e-commerce website as validated by Trustwave, this gives the customer peace of mind when placing an order with our company as you can check online that this validation remains up to date.

You have a choice of options on how to place an order with King’s Chandelier Services Ltd:-

  • Online as a guest customer
  • Online registering as a customer which will enable our system to remember your details saving you time if you wish to purchase from us again in the future*
  • By telephone Monday to Friday
  • Email us details of the items you wish to purchase and we will forward pro-forma invoice, on receipt of payment your goods will be dispatched

Payment can be made in the following ways:-

  • By Debit/Credit Card
  • By Bank Transfer
  • With your PayPal balance

*Registered customers may receive details of special offers, samples etc subject to order history.

Above all please remember that you can always phone or email us with your enquiries or to assist in selecting products for your chandelier restoration and lighting projects.

Telephone: 01206-332938  Email: info@kingschandeliers.co.uk

Whilst our Ebay stores etc are closed for modifications our websites remain open continuing to serve the needs of our customers, thank you for your continued custom.

 

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Frequently asked questions – installing my chandelier

We have covered previously in our blogs about the components you need to purchase to hang your chandelier and in that post we explained some of the things you had to take in to account, so please read through our other posts as these will go hand in hand with this one.

One of our most frequent questions we are asked is “what hook do I need and how do I install the chandelier?”

For the very light chandeliers and light fittings we have a range of hooks and fittings, each displaying the maximum weight load they can take – please take these calculations seriously they are for your assistance BUT ALWAYS load test before installing.

For chandeliers and light fittings over 5kg’s we would recommend the use of your ceiling joists to help accommodate the weight of the chandelier.  For chandeliers up to 20kg open and closed bolt loops are appropriate, please see links below, as the weight of the chandelier increases so to does the size of the bolt loop and so as you increase over  20kgs you will move onto the heavy duty open and closed bolt loops.

Remember – you do not just weight load before installing but intermittently during the installation of the fixings to make sure they are correctly secured.

On occasion you may come across difficult to access ceilings i.e. under floor heating or concrete floors, whilst we cannot give detailed assistance as site visits have not been completed we may on occasion be able to source the specialist fixings required.

Once having installed via the joist you will want to ensure that the ceiling entry point is disguised and for this you will need one of our metal ceiling roses with strap or ceiling domes.  You will need to customise your ceiling rose/dome by enlarging the centre hole to accommodate your chain and cable.

http://www.kingschandeliers.co.uk/ceiling-roses,-ceiling-plate-hooks/

http://www.kingschandeliers.co.uk/chandelier-chains,-hooks-and-shackles/3/0/

Chandelier Bobeche Replacement – FAQ’s

As one of the largest UK stockist’s of vintage and antique chandelier replacement parts we obviously get a lot of calls asking for guidance when choosing a replacement chandelier part.  This article covers the most frequently asked questions when choosing replacment bobeche.

Q.  Are the bobeche on your website reproduction or genuine antique parts
A.  We specialise in antique chandelier parts but we do sell new chandelier parts – please do not worry about ordering a new part in error these are shown in a totatally separate area of the website.

Q. What dimensions do I need to know before I start searching for a replacement bobeche?
A.  It is important to know the size of the centre hole to ensure that the replacement bobeche will fit over your chandelier arm and sit correctly.  You also need to know the overall dimension of the bobeche – it may not be too much of an issue if it differs by a few millimetres but you do not want a replacement that is significantally smaller or larger.

Q. I have found a bobeche on your website but it has less pin-holes than mine – can you drill more pin holes for me?
A.  This will depend on the design and age of the replacement bobeche, please email us, info@kingschandeliers.co.uk, quoting the item product reference detailing the number of pin holes you need and we will be able to advise if this is one we can modify for you.  Please note that there is a charge for modifications and are subject to terms and conditions

Q.  The centre hole on my bobeche is larger/smaller than the one on your website – can this be modified?
A.  In some instances this can,  please email us, info@kingschandeliers.co.uk, quoting the item product reference detailing the number of pin holes you need and we will be able to advise if this is one we can modify for you.  Please note that there is a charge for modifications and are subject to terms and conditions.

Q. Do you stock multiples of bobeche designs or just singles?
A. Where possible we will try to restore chandeliers rather than sell off the parts so usually it is limited to small numbers which will show on our website however the listings are updated regularly so if you find one that is suitable but it is showing out of stock we will not normally be able to give a restock date but would suggest keeping an eye on our site.

Q. Are chandelier bobeche known by any other names?
A. There are numerous names used within the industry for bobeche, these include grease pan, wax catcher, drip trays.Q. Are your replacement chandelier parts available on next day delivery?

Q. Is next day delivery available on chandelier replacement parts?
A. Currently our antique stock is excluded from next day delivery, if you need an item by a certain date please contact us between 10 am to 3pm Monday to Friday, 01026332938

If you have any questions I may have missed please feel free to contact me info@kingschandeliers.co.uk where we will be happy to respond.

 

 

 

 

Making wooden ceiling pattresses

http://www.kingschandeliers.co.uk/wooden-pattresses,-ceiling-roses,-fittings/

Buy with confidence

At King’s Chandelier Services Ltd we are aware that placing orders online can be a daunting process for those new to e-commerce and online sales; and for all online shoppers the subject of website security, ease of contact and returns policies are all extremely important and rightly so.

With this in mind we would like to reassure new and old customers alike that we take this very seriously:-

  • Our contact us page clearly displays our registered office address, telephone and fax number together with the email contact form please feel welcome to contact us by telephone
  • Each page of our website displays our registered office address, company registration number and VAT for your peace of mind
  • Our Terms and Conditions are displayed for reading and need to be accepted when placing an online order*
  • Our website has secure payments system meaning your personal details are kept secure when making payments etc using the up to date SSL certification
  • We do NOT pass your details to any third parties
  • We do not use email marketing and will not contact you in the future unless this is requested by you – we respect your privacy and that you may need to only order from us ocassionally
  • If you prefer to place your order over the telephone our telephone sales lines open at 10 a.m. Monday to Friday
  • Our Terms and Conditions detail our returns policy but please do speak to us if you are uncertain of an item before purchase or if you make a mistake when ordering we can usually resolve issues quickly and easily – please note some items are outside of our normal returns policy so if you are uncertain please telephone us so we can discuss this with you.
* Access via link at bottom our of our website pages http://www.kingschandeliers.co.uk/
If in doubt call us on 01206332938 or email us:- info@kingschandeliers.co.uk

Choosing the correct lamp holder or light bulb

Everyone has a preference to which type of light bulb they use but sometimes with a wide array of choice it can get frustrating knowing which bulb and lamp holder are compatible so we thought we would give you a quick reminder.

On our website we sell lamp holders and bulbs in both Edison Screw and Bayonet cap styles

If you prefer bayonet cap bulbs you require either the BC B22 (large bulb) or SBC B15 (small bulb)

http://www.kingschandeliers.co.uk/large-bayonet-cap-b22-lamp-holders/

http://www.kingschandeliers.co.uk/small-bayonet-cap-b15-lamp-holders/

If your preference is the Edison screw type you require either the ES 27 (large bulb) or SES E14 (small bulb)

http://www.kingschandeliers.co.uk/small-edison-screw-e14-lamp-holders/

http://www.kingschandeliers.co.uk/large-edison-screw-e27-lamp-holders/

http://www.kingschandeliers.co.uk/switched-lamp-holders/

Don’t forget if you wish to use your lamp holder with a light shade you will need the threaded skirt type lamp holder with shade rings and it is suggested that you have a cord grip to keep the electric cable in place (some lampholders have these built in or you can purchase these individually)

http://www.kingschandeliers.co.uk/large-bayonet-cap-b22-lamp-holders/lampholder-with-cord-grip-bc—b22-brushed-antique-effect/

http://www.kingschandeliers.co.uk/finials-hickeys-and-other-metal-components/

#lampholders  #lightingaccessories #lightingcomponents

 

 

Cleaning your chandelier this weekend?

Here are some quick tips if you are thinking of cleaning your chandelier this weekend.

Before you start make sure that you have turned off the electric supply to your light fitting and that everyone knows that you are working on the chandeliers.

Put down some dust sheets or something similar just in case you drop a piece and if possible move other furniture out of the way.

DO NOT turn the chandelier move your ladder around the chandelier to clean it, turning the chandelier may unscrew it!

If you are not using a commercially available chandelier cleaning solution then clean your chandelier crystals in the same way you would clean your crystal glasses, warm soapy water.

If you are undressing your chandelier (taking all the crystals off) to clean them away from the chandelier take some photos to assist when you come to redress the chandelier (rehang the crystals).

DO NOT put your chandelier crystals in the dishwasher!