How to buy from King’s Chandelier Services Ltd

King’s Chandelier Services Ltd is an established e-commerce website as validated by Trustwave, this gives the customer peace of mind when placing an order with our company as you can check online that this validation remains up to date.

You have a choice of options on how to place an order with King’s Chandelier Services Ltd:-

  • Online as a guest customer
  • Online registering as a customer which will enable our system to remember your details saving you time if you wish to purchase from us again in the future*
  • By telephone Monday to Friday
  • Email us details of the items you wish to purchase and we will forward pro-forma invoice, on receipt of payment your goods will be dispatched

Payment can be made in the following ways:-

  • By Debit/Credit Card
  • By Bank Transfer
  • With your PayPal balance

*Registered customers may receive details of special offers, samples etc subject to order history.

Above all please remember that you can always phone or email us with your enquiries or to assist in selecting products for your chandelier restoration and lighting projects.

Telephone: 01206-332938  Email: info@kingschandeliers.co.uk

Whilst our Ebay stores etc are closed for modifications our websites remain open continuing to serve the needs of our customers, thank you for your continued custom.

 

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Chandelier Bobeche Replacement – FAQ’s

As one of the largest UK stockist’s of vintage and antique chandelier replacement parts we obviously get a lot of calls asking for guidance when choosing a replacement chandelier part.  This article covers the most frequently asked questions when choosing replacment bobeche.

Q.  Are the bobeche on your website reproduction or genuine antique parts
A.  We specialise in antique chandelier parts but we do sell new chandelier parts – please do not worry about ordering a new part in error these are shown in a totatally separate area of the website.

Q. What dimensions do I need to know before I start searching for a replacement bobeche?
A.  It is important to know the size of the centre hole to ensure that the replacement bobeche will fit over your chandelier arm and sit correctly.  You also need to know the overall dimension of the bobeche – it may not be too much of an issue if it differs by a few millimetres but you do not want a replacement that is significantally smaller or larger.

Q. I have found a bobeche on your website but it has less pin-holes than mine – can you drill more pin holes for me?
A.  This will depend on the design and age of the replacement bobeche, please email us, info@kingschandeliers.co.uk, quoting the item product reference detailing the number of pin holes you need and we will be able to advise if this is one we can modify for you.  Please note that there is a charge for modifications and are subject to terms and conditions

Q.  The centre hole on my bobeche is larger/smaller than the one on your website – can this be modified?
A.  In some instances this can,  please email us, info@kingschandeliers.co.uk, quoting the item product reference detailing the number of pin holes you need and we will be able to advise if this is one we can modify for you.  Please note that there is a charge for modifications and are subject to terms and conditions.

Q. Do you stock multiples of bobeche designs or just singles?
A. Where possible we will try to restore chandeliers rather than sell off the parts so usually it is limited to small numbers which will show on our website however the listings are updated regularly so if you find one that is suitable but it is showing out of stock we will not normally be able to give a restock date but would suggest keeping an eye on our site.

Q. Are chandelier bobeche known by any other names?
A. There are numerous names used within the industry for bobeche, these include grease pan, wax catcher, drip trays.Q. Are your replacement chandelier parts available on next day delivery?

Q. Is next day delivery available on chandelier replacement parts?
A. Currently our antique stock is excluded from next day delivery, if you need an item by a certain date please contact us between 10 am to 3pm Monday to Friday, 01026332938

If you have any questions I may have missed please feel free to contact me info@kingschandeliers.co.uk where we will be happy to respond.

 

 

 

 

Making wooden ceiling pattresses

http://www.kingschandeliers.co.uk/wooden-pattresses,-ceiling-roses,-fittings/

Cleaning your chandelier this weekend?

Here are some quick tips if you are thinking of cleaning your chandelier this weekend.

Before you start make sure that you have turned off the electric supply to your light fitting and that everyone knows that you are working on the chandeliers.

Put down some dust sheets or something similar just in case you drop a piece and if possible move other furniture out of the way.

DO NOT turn the chandelier move your ladder around the chandelier to clean it, turning the chandelier may unscrew it!

If you are not using a commercially available chandelier cleaning solution then clean your chandelier crystals in the same way you would clean your crystal glasses, warm soapy water.

If you are undressing your chandelier (taking all the crystals off) to clean them away from the chandelier take some photos to assist when you come to redress the chandelier (rehang the crystals).

DO NOT put your chandelier crystals in the dishwasher!

Selling Internationally

Following the recent Brexit vote and a telephone conversation today with one of our European customers we would like to assure all our European and International customers, new and old, that at King’s Chandelier Services Ltd we continue to sell overseas and are happy to do so.

If you have any questions or queries please do not hesitate to contact us by telephone or email.

#lightingaccessories  #lighting components  #chandelierrestoration  #chandelierrepair

 

Free Postage on Selected items!

At King’s Chandelier Services we listen to our customers and their suggestions and to our own experiences of buying online.

We have always maintained that there will be no minimum order value on our websites and offer bulk discounts on application and  have reviewed our postage tariff’s.

As we all know Royal Mail has introduced price increases again this year but we are not increasing our postage charges in fact we are introducing free postage on selected items!

These items display a Free Postage banner for easy identification, when combining with products that are applicable to a postage charge postage is only charged for these items not the free postage items.

Be assured at King’s Chandelier Services Ltd, whether purchasing from our on-line store, engaging our chandelier restoration team or having your chandeliers cleaned we offer high quality products and good customer service – visit our website http://www.kingschandeliers.co.uk for more details

Lighting accessories

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Looking at our website you will be aware that at King’s Chandelier Services Ltd we specialise in the care and restoration of antique and vintage chandeliers, either undertaking the restoration on a clients behalf or supplying the vintage parts for a clients own chandelier restoration (a task that can become a labour of love rather than a daunting task) but you may not have realised that we stock a large comprehensive range of lighting accessories.

The range of lighting accessories compliments the chandelier restoration projects but covers much more to include everyday lighting maintenance and repair.  Visit our Spares, Parts and accessory pages, http://www.kingschandeliers.co.uk/chandelier-parts-and-accessories.html to view the various categories.