Further to our blog yesterday, below, advising our customers that we were preparing to ensure that orders would be dispatched during proposed Royal Mail Industrial Action we are pleased to advise that Royal Mail have advised that the action has been cancelled following their High Court action and so it is business as usual.
We will of course continue to monitor this and are signed up to receive regular updates of any disruptions that may be caused in the future by either industrial action, bad weather etc to ensure that disruption to our customers is as limited as possible.
Original blog post:-
It has been in the news during the last week that industrial action is planned by Royal Mail workers for 48 hours commencing 19th October 2017 and we have been following this at King’s Chandelier Services Ltd, like many other internet sales companies, since the action was announced.
To try and minimise disruption to our customers we have been in discussions with Royal Mail and courier companies. At present Royal Mail are advising that whilst the action has been announced it may not be carried out, they have taken the matter to the High Court and await the ruling on this. Their website advises that should the action go ahead they do have a contingency plan in place BUT they have not yet announced what those plans are!
If the worst case scenario of the dispute taking place occurs we have been advised as a business that Royal Mail will not collect our post on Thursday 19th October and Friday 20th October and this is what we are basing our contingency on until Royal Mail publicise their own plans.
If you are placing an order with King’s Chandelier Services Ltd that you require for the latter part of next week we would recommend that you try and place your order as soon as possible to allow dispatch before any postal disruptions begin. We would expect that it will take Royal Mail a few days to catch up on themselves following any industrial actions and we are awaiting confirmation of any disruption caused to post dispatched mid-week.
We have already spoken to several courier companies and we will, where possible, use a courier to dispatch orders. If you have any questions as to when you may receive your order if you need to place it in the lead up to this proposed industrial action or during any postal dispute please telephone us, 01206-332938, so that we can discuss your personal requirements and ensure that the disruption to you is as limited as possible. If we are unable to take your call please leave a message on our answerphone so that we can call you back.
As Royal Mail update on the position of this proposed industrial action we will update this post.