Black Friday Weekend

Black Friday may not normally be associated with chandeliers and lighting products but at King’s Chandeliers Ltd we have decided that as this year is our tenth anniversary we would have our own sale event on selected items.

Included in this sale event are selected electric cables, candle tubes, ceiling roses, lamp switches, switch cover plates, lamp holders and chain.

This post will be updated as items are added but a quick taster is shown below:-

Black 3 core 0.50mm electric cable

Orange Overbraid Cable

Light Switch Cover Plates     All finishes sizes included in this event

Slide up and down ceiling rose

Antique Drip Candle Tubes  Check out our Antique Drip Candle Tubes to see those included in this event

clear inline switch

Floor switches – White and Black

Torpedo Switches – Various Colours

Victorian Style Light Pull Switch

Plain Style Light Pull Switch

Victorian Style Pendant Ceiling Rose

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Cleaning your chandelier

With the dark nights now closing in and people beginning to think towards Christmas (I know sorry it is still some weeks away) we find that we get more enquiries from customers asking for advice on how to clean their chandeliers.

This is a subject that we have covered before sometimes it is helpful to revisit past posts as they can get hidden away.

If you do have any mishaps whilst cleaning or restoring your chandelier please contact us so that we can assist.

Before you start make sure that you have turned off the electric supply to your light fitting and that everyone knows that you are working on the chandeliers.

Put down some dust sheets or something similar just in case you drop a piece and if possible move other furniture out of the way.

DO NOT turn the chandelier move your ladder around the chandelier to clean it, turning the chandelier may unscrew it!

If you are not using a commercially available chandelier cleaning solution then clean your chandelier crystals in the same way you would clean your crystal glasses, warm soapy water.

If you are undressing your chandelier (taking all the crystals off) to clean them away from the chandelier take some photos to assist when you come to redress the chandelier (rehang the crystals).

DO NOT put your chandelier crystals in the dishwasher!

Why not revitalise your chandelier by replacing the candle tubes, these also get dirty and begin to show the signs of age Replacement candle tubes

How to measure a candle tube for your chandelier and wall lights

Points to remember when buying a chandelier

This blog has been prompted by a lovely lady that I spoke to several times last week who is currently refurbishing business premises and had purchased several chandeliers and lanterns (not from King’s Chandelier Services Ltd as she did not find us until after her chandeliers were delivered and she realised she had a problem!).  Whilst speaking to her we realised that the problem she was facing was a far more common issue than she or other clients realised and we were able to reassure her that she was not the only person to face these challenges when purchasing chandeliers.

When chandeliers are purchased from ourselves we will ensure that the client has chain that is sufficient to carry the weight of the chandelier together with a ceiling rose ceiling plate hook that is the correct weight loading capacity for the combined weight.  If we are not installing the chandelier we will discuss with the client or their chandelier installer the components they require to ensure that they have everything required to install their chandelier, however not all chandelier suppliers offer this service and if you purchase from a private source it may only be the chandelier itself that is sold, not the chain and fixings.

We have found, as in the case of our client last week, not everyone is aware of what is required for the installation of a chandelier and so we thought a blog offering some guidance may be useful to potential (and existing) chandeliers owners.

When you decide that you wish to purchase a chandelier, lantern etc for your property there are the standard things you need to consider as you would for any lighting: is it suitable for the room and the rooms purpose, ensuring you purchase the right style and size – remember you also need to consider the depth of the chandelier and how low you wish this to hang in the room, if you have high ceilings you may want to have the chandelier hanging lower than in a standard room and if your property has low ceilings you need to take this into consideration as well.

Once you have chosen the style and size chandelier and make your final selection this is when you need to think about how you are installing the chandelier and what components you need.

The first thing you need to find out is the weight of your chandelier, a light weight chandelier is relatively easy to install but heavier chandeliers need more consideration.  Are you going to install the chandelier yourself or have it professionally installed?

If you are using a professional company to install your chandelier you will need to discuss the components that you require and whether they are going to supply these for you or if you need to source these yourself.

Questions to ask yourself:-

  • Does your chandelier come with existing chain?  If yes is it the correct length for your requirements? chandelier chain
  • If you chandelier does  not come with chain or if you wish to extend the chain you need to know the weight of the chandelier.  To work out which chandelier chain to purchase you need to remember that the chain needs to take its own weight as well as that of the chandelier so please if the chandelier weighs 19 kgs do not purchase a chain that has a maximum weight loading of 20kg go for a chandelier chain that takes somewhat more – better to be safe than sorry.
  • Please note when choosing chandelier chain from King’s Chandelier Services Ltd we are concerned with the weight loading capability rather than how pretty it looks! chandelier chains
  • Does your chandelier come with a ceiling rose and chandelier fixing hook? If yes remember to weight load test before you suspend your chandelier.  If no again you need to know the weight before ordering, our chandelier ceiling roses and ceiling plate hooks detail their weight loading capabilities, if your chandelier is heavier than those please read our blog Frequently asked questions – installing my chandelier
  • Does your chandelier come with a fixing hook or loop on the actual chandelier, if not you will need to determine the thread size of the threaded rod running through the centre of the chandelier.  Dependant on the weight of the chandelier as to which components you would need to use for us to assist in choosing a part from our website we would recommend emailing us photos and details of weight etc to info@kingschandeliers.co.uk
  • Finally one other item to consider, that is often over looked, does your chandelier need additional electrical cable.  Many chandeliers are sold with minimal electrical cable and if you are having a considerable drop from the ceiling to the chandelier you may need to extend the electrical cable.  We have a wide selection of 3 core and 2 core electrical cables suitable for chandeliers, lanterns and lights braided electrical cables

One final tip for this blog, as I get asked this regularly – how do I weigh my chandelier – if you can lift the chandelier weigh yourself and then weigh yourself holding the chandelier and take one away from the other and this will give you an estimated weight of your chandelier (dependant on how accurate your scales are); then add a bit onto the weight to allow for inaccuracies due to using domestic scales.  If you cannot lift the chandelier we would assume you are using a professional chandelier installation company and they will have the equipment needed to weigh this on your behalf.

We hope you found this blog of interest and if you have any suggestions for future blogs please email us at contact us

 

 

King’s Chandelier Services Ltd

If you follow us on facebook you may have seen our recent post advising that whilst our Ebay shop is closed our websites are open as usual, this remains the case.

We have been busy adding new stock to our website http://www.kingschandeliers.co.uk both in the antique chandelier parts and accessories sections and in the lighting components sections.  We have some exciting new finishes, re-introduction of some old favourites and some beautiful and rare antique chandelier parts including bobeche, stem work and chandelier arms.

Our light switch cover conversion plates are now back in stock and selling as well as ever, a quick and easy update to your décor in time for Christmas.

It is not only the products that are being updated and added to on the website, postage options have been introduced on orders placed by telephone and as this seems to be very popular we are looking to include this on the website in the coming months.  If you wish to place an order but require it by a specific date don’t hesitate to call us, if we cannot take your call leave us a message and we will get back to you as soon as we can.  As we approach Christmas the times the telephone sales lines are open are being extended.

We know how important it is to customers to know that they are purchasing from a trusted company and so the product review process has been made easier.

Did you know that if you register as a customer not only does it mean that our system remembers your details to make it quicker for you to place future orders but it also allows us to see those customers who have purchased on a regular basis allowing us to on occasion add a sample to your order based on your purchase history.

As always we endeavour to provide a shopping experience that gives the convenience of buying online with the assurance that personal customer service is provided and if you need to contact us we are more than happy to speak to you and assist.

 

 

Removing Lacquer from your Chandelier or Ceiling Rose

It is always nice to receive an appreciative email from a customer and today was no exception.

A few weeks ago a customer telephoned thanking us for the delivery of their order and to order a few more pieces for the installation of their chandelier and to ask for advice on how to remove the lacquer from their chandelier as they wished to have a natural finish.

As the process is relatively simple, you just have to be extremely careful to make sure you do not burn yourself we were happy to assist and emailed him the instructions and this morning we received the following message:-

Hi Nikki
Many thanks for this most helpful reply.
I have now successfully removed the lacquer and it all looks great!
Kind regards
Shannan

Receiving this made me think that perhaps other people would find this tip useful as it is not the first time we have been asked about the process.  As I mentioned above it is relatively easy just be very, very careful.

To remove the lacquer from your chandelier, lantern, ceiling rose etc. the item needs to be removed from the electrical source and dismantled to ensure that any wiring is not immersed in the water. Ensure that you have a heat proof, water proof container and select a piece of your chandelier or light etc. that you can test the process on.

Then basically you need to boil up some water, put the lacquered part into the heat proof, water proof container and pour the boiling water over the part making sure that you do not splash any water over yourself as it will cause a nasty burn.  Any lacquer on the part will then dissolve, once the water has cooled down remove the part and allow it to dry, once dry you will be able to see if any lacquer (if it was lacquered) remains.  If there is any residue left on the part then repeat as necessary

 

 

Royal Mail Proposed Industrial Action – CANCELLED

Further to our blog yesterday, below, advising our customers that we were preparing to ensure that orders would be dispatched during proposed Royal Mail Industrial Action we are pleased to advise that Royal Mail have advised that the action has been cancelled following their High Court action and so it is business as usual.

We will of course continue to monitor this and are signed up to receive regular updates of any disruptions that may be caused in the future by either industrial action, bad weather etc to ensure that disruption to our customers is as limited as possible.

Original blog post:-

It has been in the news during the last week that industrial action is planned by Royal Mail workers for 48 hours commencing 19th October 2017 and we have been following this at King’s Chandelier Services Ltd, like many other internet sales companies, since the action was announced.

To try and minimise disruption to our customers we have been in discussions with Royal Mail and courier companies.  At present Royal Mail are advising that whilst the action has been announced it may not be carried out, they have taken the matter to the High Court and await the ruling on this.  Their website advises that should the action go ahead they do have a contingency plan in place BUT they have not yet announced what those plans are!

If the worst case scenario of the dispute taking place occurs we have been advised as a business that Royal Mail will not collect our post on Thursday 19th October and Friday 20th October  and this is what we are basing our contingency on until Royal Mail publicise their own plans.

If you are placing an order with King’s Chandelier Services Ltd that you require for the latter part of next week we would recommend that you try and place your order as soon as possible to allow dispatch before any postal disruptions begin.  We would expect that it will take Royal Mail a few days to catch up on themselves following any industrial actions and we are awaiting confirmation of any disruption caused to post dispatched mid-week.

We have already spoken to several courier companies and we will, where possible, use a courier to dispatch orders.  If you have any questions as to when you may receive your order if you need to place it in the lead up to this proposed industrial action or during any postal dispute please telephone us, 01206-332938, so that we can discuss your personal requirements and ensure that the disruption to you is as limited as possible.  If we are unable to take your call please leave a message on our answerphone so that we can call you back.

As Royal Mail update on the position of this proposed industrial action we will update this post.

How to buy from King’s Chandelier Services Ltd

King’s Chandelier Services Ltd is an established e-commerce website as validated by Trustwave, this gives the customer peace of mind when placing an order with our company as you can check online that this validation remains up to date.

You have a choice of options on how to place an order with King’s Chandelier Services Ltd:-

  • Online as a guest customer
  • Online registering as a customer which will enable our system to remember your details saving you time if you wish to purchase from us again in the future*
  • By telephone Monday to Friday
  • Email us details of the items you wish to purchase and we will forward pro-forma invoice, on receipt of payment your goods will be dispatched

Payment can be made in the following ways:-

  • By Debit/Credit Card
  • By Bank Transfer
  • With your PayPal balance

*Registered customers may receive details of special offers, samples etc subject to order history.

Above all please remember that you can always phone or email us with your enquiries or to assist in selecting products for your chandelier restoration and lighting projects.

Telephone: 01206-332938  Email: info@kingschandeliers.co.uk

Whilst our Ebay stores etc are closed for modifications our websites remain open continuing to serve the needs of our customers, thank you for your continued custom.